Help Centre

Monitor invitations, reminders, attempts and delivery errors.

View a single verification request, review its history, save review notes and status, resend it, print it, and monitor reminders.

Select a candidate, pending referee and published form, optionally include candidate info, preview, and send a single reference request.

Configure the entity name, signing banner colour, expiry and reminder timing.

Understand the app, its main areas and the complete electronic signature workflow.

Central dashboard showing KPIs and navigation cards for jobs, candidates, reference checks, forms, branding and retention.

Create a new business record for subscriptions, invoices, and app access. Includes required fields, logo upload, and troubleshooting.

Create a job/requisition record used to link candidates and references. Includes required fields, validation and tips.

View the complete KNEWTE Reference Check Report, including status, review notes, candidate and referee details, audit history, reminder activity, the reference form sent, and the s…

Find completed copies and understand the activity information retained with a request.

Control access to signature requests, reusable content and settings.