New Business

Overview

Use New Business to create a business record that can be used for subscriptions, invoices, and access to your apps and services.

Once the business has been created, it can be selected when buying subscriptions, managing billing, and assigning access within the system.

Quick start

1. Select the business type and industry.
2. Enter the business code and business name.
3. Complete the main business address.
4. Enter the business email address.
5. Add the billing address if it is different from the main address.
6. Upload a logo if you want it shown with the business profile.
7. Add any extra details you want to store.
8. Click Add Business to save the record.

Main sections / fields / actions

Business details

This section is used to record the main identity of the business.

You will usually need to complete:

• Business Type
• Business Code
• Business Name
• Industry

Business code

Enter a short code that helps identify the business.

This should be easy to recognise and should ideally be unique within your account.

Examples:

• ACME
• ACME_UK
• HORIZON1

It is best to avoid spaces and unusual characters.

Business name

Enter the full business name carefully.

This name is important and should be checked for spelling and formatting before saving.

Main address

Enter the business address details.

You will usually need to provide:

• Address Line 1
• Postcode
• City
• Country

Additional address lines can be used if needed.

These details may be used for billing, invoices, and tax-related settings.

Billing address

If the billing address is the same as the main address, use the option that copies the address automatically.

If the billing address is different, enter the billing address details separately.

Keeping billing details accurate helps avoid invoice and payment issues.

Business email

Enter the main business email address.

This address may be used for:

• billing messages
• invoices
• business notifications
• subscription-related updates

Make sure it is an address your organisation can access.

Additional business details

You may also be able to enter other useful information, such as:

• Company Registration Number
• VAT Registration Number
• Phone Number
• Website
• Number of Employees

These fields may be optional, but they can be useful for records, billing, and reporting.

Business logo

You can upload a business logo to personalise the business record.

Typical options may include:

• uploading an image file
• resizing a larger image
• choosing the logo position
• deleting the uploaded logo if needed

A preview usually appears after upload so you can check how it looks.

Recommended image types are usually PNG or JPEG.

Business note

Use the business note to record internal information related to the business.

This can be useful for:

• billing reminders
• internal references
• account notes
• contact instructions

Keep the note clear and relevant.

Add Business

Click Add Business to save the new business record.

If all required information has been completed correctly, the business is created and becomes available for future use.

Required information

You will normally need to complete the following before the business can be saved:

• Business Type
• Business Code
• Business Name
• Industry
• Address Line 1
• Postcode
• City
• Country
• Business Email

If any required information is missing, the page will display an error and ask you to correct it.

What happens after saving

If the business is created successfully, you will see a confirmation message.

The new business can then usually be used for:

• purchasing subscriptions
• receiving invoices
• assigning app access
• linking business-related records

You may also be offered links to continue to the Knewte apps or subscription purchase process.

Tips and best practices

Choose the business code carefully

Use a short code that is easy to recognise later.

Double-check the business name

Because the business name is important, review the spelling and formatting before saving.

Keep the billing address accurate

Incorrect billing details can cause invoice or tax issues later.

Use a shared business email where appropriate

This helps make sure important notifications are visible to the right people.

Upload a clear logo

If you add a logo, use a clean image that represents the business professionally.

Use the business note for internal context

Store useful internal information that may help other administrators manage the business correctly.

Troubleshooting

A required field is missing

Check that all required fields have been completed, especially:

• business type
• business code
• business name
• address
• business email

Then try saving again.

The business code is already in use

Choose a different business code and try again.

The business name looks wrong after saving

Review the business details carefully before saving, especially the business name, as important business information should be confirmed before submission.

The logo upload failed

Try:

• using a smaller image
• using PNG or JPEG format
• enabling image resizing if available
• uploading again from a different browser if needed

If it still fails, note the file name and approximate size before contacting support.

The page seemed stuck after clicking Add Business

Wait a few moments to allow the page to finish processing.

If needed, refresh carefully and check whether the business was already created before submitting again.

The business was created but is not showing elsewhere

Refresh the next page you are using, such as subscriptions or apps, and check again.

In some cases there may be a short delay before the new business appears in all areas.

FAQ

Q: What is this page used for?

A: It is used to create a new business record for subscriptions, invoices, and app access.

Q: Which fields are required?

A: The main required fields usually include business type, business code, business name, industry, address, country, and business email.

Q: Can the billing address be the same as the main address?

A: Yes. You can usually choose an option to use the same address for both.

Q: Can I upload a business logo?

A: Yes. You can usually upload a logo, preview it, and choose how it is displayed.

Q: What should I do if the logo upload fails?

A: Try a smaller PNG or JPEG image, and use resizing if available.

Q: Why is the business email important?

A: It may be used for invoices, billing messages, and business-related notifications.

Q: What should I do if the business code is rejected?

A: Choose a different code and try again, especially if the original code is already in use.