Contact KNEWTE

Need help, have a question, or want to get in touch about the platform? Contact KNEWTE sales and support by phone or email.

Sales and support: 020 3951 5373
You can also email support@knewte.co.uk.
Find Help Email Support Call Sales & Support
Sales & Support Phone
Call us for sales enquiries, product questions and support guidance.
Support Email
Please include your organisation name and a brief description of the issue.
Response Times
Mon–Fri
We aim to respond as quickly as possible during normal UK business hours.
Data & Security
Security Queries
If your enquiry relates to security or privacy, mention “Security” in the subject line.

What to Include in Your Email

To help us resolve your query faster, please include as much of the following information as possible.

Account Details

Your name, organisation name, and the email address used to sign in. If it’s about billing, include the subscription number if available.

Clear Description

A short description of what you were trying to do and what happened instead. If you see an error message, copy it into your email.

Screenshots (If Helpful)

If you can, attach a screenshot that shows the issue. Please avoid including sensitive personal data where possible.

Other Useful Links

You may find the answer you need in our help resources, or learn more about the platform below.

Open Help Centre View Applications Security & Privacy