Users List
Overview
Use Users List to search and browse the user directory.
This page helps you find users, review their details, sort and page through results, open user-specific access management, and move to the invitation page when you need to add another user.
Quick start
- Enter a user name in the search box.
- Click Search or press Enter.
- Review the users shown in the list.
- Sort the results if needed.
- Move through pages if there are many users.
- Click Manage Access to open a user’s access settings.
- Click Invite User if you need to add someone new.
Main sections / fields / actions
Search
Use the search box to find users by name.
This is the quickest way to narrow the user directory when you are looking for a specific person.
After entering the search text:
- press Enter, or
- click Search
Invite User
Use Invite User to go to the invitation page and add a new user.
This is useful when the person you need is not yet in the directory.
User list
The main grid shows the users in the directory.
Typical information shown includes:
- first name
- last name
- email address
- status
- created date
This gives you a clear overview of the users currently available in the system.
Manage Access
Click Manage Access next to a user to open that user’s access settings.
Use this when you want to:
- review what the user can access
- update access for that user
- confirm their current permissions or assignments
Sort results
You can sort the user list by clicking a column heading.
Sorting helps you organise the list by:
- first name
- last name
- created date
- other visible fields
Click the same heading again if you want to reverse the order.
Page through results
If there are many users, the list may be split across multiple pages.
Use the page controls to move through the results and review more users.
No results message
If no users match your search, the page will show a message such as No users found.
Common tasks
Find a user
- Enter the user’s name in the search box.
- Click Search or press Enter.
- Review the filtered results.
Browse all users
- Leave the search box empty if appropriate.
- Review the list shown on the page.
- Use paging and sorting to move through the directory.
Open a user’s access settings
- Find the user in the list.
- Click Manage Access.
- Review or update the user’s access on the next page.
Invite a new user
- Click Invite User.
- Complete the invitation process on the next page.
- Return to the user list if needed.
Tips for using the page
Use name search first
Searching by name is often the fastest way to find the right user.
Sort before moving through pages
Sorting the list can make large directories easier to review.
Check status as well as names
A user’s status may help explain whether their account is active or otherwise limited.
Use Manage Access for detailed review
The user list is useful for browsing, but Manage Access is where you go for user-specific access details.
Troubleshooting
Search is not returning the user I expected
Check the spelling and try a shorter or broader search term.
You can also clear the search and browse the full list.
No users are showing
If the page shows no users, try refreshing it and running the search again.
If the message still says no users were found, there may be no matching records for the current search.
Sorting is not working as expected
Click the column heading again to change the sort direction.
If the list still does not look right, refresh the page and try again.
Paging is not working
Refresh the page and try moving to another page again.
If the issue continues, sign in again and return to the user list.
Manage Access is not opening
Try refreshing the page and clicking the link again.
If the problem continues, note the user name and contact support.
I see an error or the page does not update
Read the message shown on the page and try again.
If the issue continues, take a screenshot and record what you searched for before contacting support.
FAQ
Q: What is this page used for?
A: It is used to search and browse the user directory, sort and page through results, and open per-user access management.
Q: Can I search for a user by name?
A: Yes. Enter the user’s name in the search box and run the search.
Q: What information is shown in the list?
A: The page typically shows the user’s first name, last name, email address, status, and created date.
Q: What does Manage Access do?
A: It opens the selected user’s access settings so you can review or manage their access.
Q: How do I add a new user?
A: Click Invite User to go to the invitation page.
Q: Why does the page say no users were found?
A: This usually means your search did not match any users in the directory.
Q: What should I send to support if something goes wrong?
A: Provide the search term used, the approximate time, a screenshot of any error shown, and the browser you were using.