Verifications List — End-User Help

Overview

This page (VerificationsList.aspx) lists reference-check requests (verifications). Use it to search and filter requests, view details, archive/activate requests, and delete single or multiple requests.

Multi-row selection (Ctrl/Cmd + click, Shift + click) and bulk actions are supported. The page shows short success toasts and server error messages in the ErrorPanel.

Quick start

1. Search by form, candidate, reference or recipient using TxtSearch and BtnSearch.
2. Use DropDownStatus to filter (All / Active / Archived).
3. Select one or more rows in GridVerifications (click/Ctrl+click/Shift+click). The selection bar (selectionBarVerifs) appears.
4. Use selection bar actions to:

• Archive (lnkDeleteSelected)
• Activate (LinkButtonMakeActive)
• Delete permanently (lnkDeletePermanentSelected)

Or use per-row View / Delete.

Controls & what they do

Search/filter

• TxtSearch + BtnSearch — filter list (Enter triggers search)
• ButtonClear — clear search
• DropDownStatus — show All / Active / Archived requests

Grid

• GridVerifications — main data grid. Key columns include:
• Candidate
• Reference
• Channel
• Reference Email
• Completion (badge lblCompletion)
• Reviewed (badge lblReviewed)
• Sent
• Reminders
• Status
• Per-row actions:
• lnkView (open)
• btnDelete (row delete)

Selection & bulk

• HiddenSelectedRequests — stores persisted selection across pages
• selectionBarVerifs — appears when selection exists; shows count (selectedCountVerifs) and offers:
• Select All (current page)
• Archive (lnkDeleteSelected)
• Activate (LinkButtonMakeActive)
• Permanent Delete (lnkDeletePermanentSelected)

Confirmations and modals

• confirmDeleteVerificationCard — archive confirm (bulk archive)
• confirmDeleteRefCheck — permanent delete confirm (single & multi)
• overlayConfirmVerification — overlay for modals

Hidden single delete flow

• HiddenDeleteRequestId and BtnDeleteVerification — used for single-row delete server postback

Selection behavior (how it works)

• Click a row to select
• Ctrl/Cmd + click toggles a row
• Shift + click selects a range

Selection is visual (grid-row-selected) and persisted into HiddenSelectedRequests so you can accumulate selections across pages.

Client helpers used:

• rowClickVerifs(row, evt)
• _rebuildHiddenFromSelectionVerifs() / updateHiddenFromSelectedRowsVerifs()
• selectAllVisibleVerifs()
• clearAllSelectionsVerifs()
• updateSelectionBarVerifs()

Delete / Archive / Activate flows

Single row delete (permanent)

1. Click the row Delete button
2. openDeleteRefCheckConfirm(reqId) opens permanent delete modal (confirmDeleteRefCheck)
3. Confirm triggers server handler (e.g., BtnDeleteRefCheckReq)
4. Modal closes and clears selection UI

Bulk archive

1. Select rows
2. Click Archive icon in selection bar
3. openDeleteMultiConfirmVerifs() opens archive modal (confirmDeleteVerificationCard)
4. Confirm triggers postback to lnkDeleteSelected to archive selected items

Bulk permanent delete

1. Select rows
2. Click Permanent Delete icon in selection bar
3. openDeleteMultiRefCheckConfirm() opens confirmDeleteRefCheck with warning and count
4. Confirm triggers server postback to permanently delete selected requests

Notes:

• Client sets hidden fields before confirm
• Server uses HiddenSelectedRequests or HiddenDeleteRequestId
• Server validation may block actions (e.g., linkage/permissions); errors appear in ErrorPanel

Preview & view

• Use per-row View link (lnkView) to open a verification detail page
• event.stopPropagation() prevents row selection click interfering with link action

Feedback & messages

• Success toast: saveToast shows brief success messages (showToast(message, ms))
• Errors: server errors appear in ErrorPanel (LabelErrorMessage) — copy exact text when requesting help

Keyboard & accessibility

• TxtSearch focused on load; Enter triggers search
• Use Tab/Enter to activate links and buttons
• Modals: press Escape to close
• Toast uses aria-live="polite"

Common issues & troubleshooting

Selection lost after paging

Selections persist in HiddenSelectedRequests. Inspect its value or reselect and use selectAllVisibleVerifs().

Confirm modal not opening

Ensure JavaScript/jQuery enabled and not blocked. Check console errors.

Action fails on server (no change)

Check ErrorPanel for server messages (linkage/permissions). Provide exact text and affected request IDs.

Wrong items acted upon

Verify HiddenSelectedRequests contains expected IDs and confirm the count shown in the modal before proceeding.

What to provide to support

Provide:

• action attempted (Archive / Delete / Activate), single or bulk
• candidate/reference names and REQUESTID values if available
• exact ErrorPanel text or screenshots of confirm dialog/selection bar
• browser/version and any console errors

Short FAQ

Q: How do I select multiple requests across pages?

A: Select on page 1, go to page 2 and select more. HiddenSelectedRequests accumulates selections; confirm the total in the selection bar.

Q: I can’t delete a request — why?

A: The server may block deletion if linked to completed/immutable records. Check ErrorPanel for details.

Q: Does Archive remove history?

A: No — Archive marks the request inactive but preserves history. Permanent Delete cannot be undone.