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Request statuses and lists

Understand draft, sent, partially signed, completed, declined and expired requests.

Tip: use keywords like account, business, subscription, users, roles.

Request statuses and lists

Request statuses and lists

Common statuses

  • Draft / Awaiting preparation: the request has not been sent.
  • Awaiting signers: invitations have been issued but no required signing remains complete.
  • Partially signed: at least one signer has completed, but others remain.
  • Completed: all required signing steps recorded by the workflow are complete.
  • Declined: a signer declined the request.
  • Expired: the signing deadline passed before completion.
  • Cancelled: an authorised user stopped the request.
  • Delivery failure: one or more related emails could not be delivered or processed.

Use search and status filters on Signature Requests to locate a title, reference or recipient. Sent Items and Completed provide focused views. Access is restricted by the current business and role permissions.

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