Businesses — Help

Overview

• Purpose: view, search and manage the list of businesses registered in the system and open a selected business for editing.
• Entry point: Businesses/BusinessesList.aspx.

What you will see

• Page title: “Businesses”
• Search box: enter a business code or name and press Enter or click the Search button
• Show filter: choose which items to display — All, Active, or Archived
• + New Business button: opens the business creation page (NewBusiness)
• Grid: list of businesses with columns Code, Business Name, City, Country and Created date
• Action link in each row: Edit — opens the selected business for viewing or editing
• Paging controls (bottom of grid) and sortable column headers

How to find a business

• Quick search: type part or whole of the business code or name in the search box, then press Enter or click Search
• Filter: use the Show dropdown to limit results to Active or Archived businesses; choose All to see everything
• Sort: click a column header (e.g., Business Name or Created) to sort ascending/descending
• Paging: grid shows 15 rows per page; use pager controls to navigate

Create a new business

• Click the + New Business button. You’ll be taken to the business creation form.
• After saving, return to this list and refresh (or the app may automatically reload depending on navigation).

Edit a business

• Click the Edit link in the row for the business you want to change.
• That opens the business edit page where you can update details, archive/unarchive, or perform other business-specific actions.

Messages & empty state

• If no rows are returned, the message “No businesses found.” appears.
• Errors are shown in the top error panel — check its text and click × to dismiss.

Accessibility & keyboard tips

• Search box receives focus on page load.
• Press Enter in the search box to run the search (or click the Search button).
• Use Tab / Shift+Tab to move between controls; use Enter/Space to activate buttons and links.
• Column headers are sortable via mouse — keyboard users can tab to the header link if it’s focusable.

Behavior notes

• Search is performed server-side (postback). The BtnSearch click and DropDownListShow selection trigger updates.
• Column sorting, paging, and row rendering are handled server-side and may trigger a postback.
• Changes you make on edit pages apply independently of this list — refresh the list after edits to see updates.

Troubleshooting & tips

No results after search

• Verify spelling and try partial names (the search supports partial code/name).
• Switch Show to All in case the item is archived.

Grid not updating after edits

• Refresh the page or return to the list via navigation; some edits may require an explicit refresh.

Slow loading or timeouts

• Try smaller search terms, check your network, or report the time and a screenshot to support.

Sorting or paging behaving unexpectedly

• Ensure you’re not using a cached copy of the page. If issues persist, reproduce and report the exact steps.

Security & permissions

• Only authorized users should see or edit business records. If you see actions you shouldn’t have, contact your administrator.
• Audit or change logs are typically maintained elsewhere — follow your organization’s process to review changes.

Contacting support

When reporting a problem include:

• the business code or name you searched for
• the filter and page number shown
• a screenshot of any error panel text
• approximate time the problem occurred