Subscriptions List — Help

Overview

• Purpose: SubscriptionsList.aspx displays, searches and filters subscription records and provides a small query-builder UI for advanced filtering.
• Page: Subscriptions/SubscriptionsList.aspx

Quick start for end users

• Search: Type in the search box (TxtBoxSearch) and press Enter or click Search (SearchButton).
• Quick filter: Use the Show: dropdown (ddlStatusFilter) to switch between:

Active, All, Cancelled, Expired, Suspended, Expiring (30 days).

• View details: Click View in the grid (dgSubscriptions) to open:

ViewSubscription.aspx?subid=<id>.

• Advanced filter: Click the filter area to open the slide-in panel (slidePanel) — add rows, choose Column / Condition / Operator / Value, then click Apply Filter (btnSave).
• Close UI: Press Escape to close the slide panel or click the top-right close button.

What you will see

Header / toolbar

• Title: static Subscriptions header (_h1)
• Search panel: SearchPanel with TxtBoxSearch and SearchButton
• Status dropdown: ddlStatusFilter (AutoPostBack triggers ddlStatusFilter_SelectedIndexChanged)

Alerts / errors

• ErrorPanel shows error messages via LabelErrorMessage
• Close using the X button which calls clearError() JavaScript

Grid

• dgSubscriptions displays subscriptions. Key columns include:
• No: SUB-<SUBNO>
• Business: ENTITYNAME
• App: APPNAME
• Subscription plan: APPFEE
• Dates: STARTDATE / ENDDATE
• Amount: SUBFEEGROSS
• Licenses: NOOFUSERS, USERSINUSE
• Auto Renewal: uses pnlAutoOn / pnlAutoOff (auto-on/auto-off) and fallback lblAutoRenew
• Status: populated in dgSubscriptions_RowDataBound via lblStatus
• Grid features:
• paging (PageSize="15")
• sorting (SortExpression on columns)
• server events: dgSubscriptions_PageIndexChanging, dgSubscriptions_Sorting, dgSubscriptions_RowCreated, dgSubscriptions_RowDataBound

Slide-in query builder (advanced filters)

• gvQueries lists query rows; each row contains:
• ddlCondition
• ddlColumn (AutoPostBack triggers ddlColumn_SelectedIndexChanged)
• ddlOperator
• value inputs (visibility changes depending on selected column):
• txtValue
• ddlAutoRenewalValue
• ddlStatusValue
• Buttons:
• btnAddRow (add filter row)
• btnSave (Apply Filter)
• btnClear (clear filters)

Misc panels

• LabelNoRows shown when grid has no rows
• PanelSubscriptionAdded and PanelMoreThanOneUsers for informational messages

Common actions

Search

1. Type a keyword or number in TxtBoxSearch
2. Press Enter or click SearchButton
3. Grid refreshes with matching results (server-side)

Use the Show dropdown (quick filter)

1. Choose a value in ddlStatusFilter
2. The page refreshes to show matching subscription statuses

Sort and page

• Click a column header to sort (server-side)
• Use the pager to move through pages (15 rows per page)

Open a subscription

• Click View on a row to open ViewSubscription.aspx?subid=<id>

Advanced filters (slide-in panel)

1. Open the slide panel
2. Click Add Row (btnAddRow) to add criteria
3. Choose Condition / Column / Operator / Value
4. Click Apply Filter (btnSave)
5. Click Clear (btnClear) to remove filters

UI behaviors & notes

• The grid uses server-side binding — search, filter, sort and paging trigger postbacks.
• Press Escape to close the slide panel.
• clearError() hides the error panel (with a safe fallback if jQuery isn’t present).

Troubleshooting

Grid shows no rows

• Try clearing filters and set Show to All
• Check LabelNoRows message
• If you expect data, sign out/in and retry (session can affect loading)

Filters not applying

• Confirm your filter rows have values (Column / Operator / Value)
• Add row → Apply Filter again
• Refresh the page if the slide panel state becomes stale

Slide panel not closing

• Press Escape
• Click the close button
• If still stuck, refresh the page

Errors not clearing

• Click the X close button on the ErrorPanel
• Refresh if using partial postbacks and the UI didn’t update

Accessibility & keyboard tips

• Press Enter in the search box to search
• Press Escape to close the slide panel
• Use Tab / Shift+Tab to move between controls
• Grid links (View) can be opened with Enter

Security & permissions

• You must have permission to view subscriptions for the selected business/account.
• Do not share screenshots that show subscription IDs or billing details publicly.

One-line summary

Search or filter subscriptions, use advanced filters if needed, then click View to open subscription details.