Subscriptions List
Overview
Use Subscriptions List to view, search, sort, and filter your subscription records.
This page helps you find subscriptions quickly, review key details, open a subscription for full information, and apply advanced filters when you need more precise results.
Quick start
- Enter a keyword or subscription number in the search box.
- Use the Show filter to narrow the list by status.
- Review the subscriptions shown in the list.
- Click View to open a subscription.
- Use the advanced filter panel if you need more detailed filtering.
- Move through pages or sort columns as needed.
Main sections / fields / actions
Search
Use the search box to find subscriptions quickly.
You can search using details such as:
- subscription number
- business name
- application name
- other visible subscription information
After entering your search text:
- press Enter, or
- click Search
Show filter
Use the Show dropdown to quickly filter the list by subscription status.
Typical options may include:
- Active
- All
- Cancelled
- Expired
- Suspended
- Expiring soon
This is useful when you want to focus on one group of subscriptions.
Subscription list
The main grid shows the subscriptions available to you.
Typical information shown includes:
- subscription number
- business
- application
- subscription plan
- start date
- end date
- amount
- number of licenses
- licenses in use
- auto-renewal status
- subscription status
This gives you a clear summary before opening any individual record.
View subscription
Click View on a row to open the full subscription details page.
Use this when you want to:
- review the subscription in full
- manage renewal settings
- edit package, storage, or licenses
- top up credits
- renew or cancel the subscription
Sort results
You can sort the list by clicking a column heading.
Sorting helps you organise subscriptions by:
- number
- business
- application
- dates
- amount
- status
Click the same heading again if you want to reverse the order.
Page through results
If there are many subscriptions, the list may be split across multiple pages.
Use the page controls to move between pages and view more results.
Advanced filters
Use the advanced filter panel when you need more control over the results shown.
This allows you to build more specific filters using one or more conditions.
For example, you may be able to filter by:
- status
- auto-renewal setting
- business
- dates
- other subscription fields
You can usually:
- add a filter row
- choose the field to filter
- choose how the filter should work
- enter or select the value
- apply the filter
- clear the filters and return to the full list
Messages
The page may show messages when:
- no subscriptions match your search or filter
- an error prevents the list from loading
- the page needs attention before continuing
Read these messages carefully if the list does not behave as expected.
Common tasks
Find a subscription quickly
- Enter a keyword or subscription number in the search box.
- Click Search or press Enter.
- Review the filtered results.
Show only active subscriptions
- Open the Show dropdown.
- Select Active.
- Review the updated list.
Open a subscription
- Find the subscription you want in the list.
- Click View.
- Review or manage the subscription from its details page.
Use advanced filters
- Open the advanced filter panel.
- Add one or more filter rows.
- Choose the field and filter rule for each row.
- Apply the filter.
- Clear filters when you want to return to the full list.
Tips for using the page
Start with the quick filter
The Show dropdown is often the fastest way to narrow the list before using search or advanced filters.
Use search for subscription numbers
Searching by subscription number is usually the quickest way to locate a specific subscription.
Clear filters if results seem incomplete
If expected subscriptions are missing, clear active filters and search again.
Check sorting before assuming data is missing
Sometimes the subscription is present but appears on another page or in a different order.
Troubleshooting
No subscriptions are showing
Try setting Show to All and clear any advanced filters.
Then refresh the page and search again.
Search is not finding the subscription I expect
Check the spelling of the search term and try a broader search.
If you know the subscription number, use that instead.
Filters are not behaving as expected
Review each filter row carefully and make sure the values entered match what you want to find.
If needed, clear all filters and add them again one at a time.
The advanced filter panel will not close
Try closing it again or refresh the page if needed.
Sorting or paging is not working
Refresh the page and try again.
If the issue continues, you may need to sign in again if your session has timed out.
I see an error message
Read the message carefully and try the action again.
If the problem continues, take a screenshot and contact support with details of what you were doing.
FAQ
Q: What is this page used for?
A: It is used to view, search, sort, and filter subscription records, then open a subscription for more detail.
Q: Can I search for a specific subscription?
A: Yes. Use the search box to find a subscription by number or other visible details.
Q: Can I filter by subscription status?
A: Yes. Use the Show dropdown to narrow the list by status.
Q: What does View do?
A: It opens the full subscription details page for the selected subscription.
Q: Can I use more detailed filters than the Show dropdown?
A: Yes. Use the advanced filter panel to apply more specific filter rules.
Q: Why is the list empty?
A: This may happen if your search or filters are too narrow, or if there are no matching subscriptions.
Q: What should I do if the page does not update correctly?
A: Refresh the page, clear filters, and try again. If the issue continues, contact support.