Invoices

Overview

Use Invoices to view, search, sort, filter, and download invoice PDFs for your subscriptions.

This page helps you quickly find invoice records, review billing details, and open printable PDF copies of invoices when needed.

Quick start

1. Enter an invoice number in the search box if you want to find a specific invoice.
2. Review the invoice list shown on the page.
3. Sort the list by clicking a column heading if needed.
4. Use filters to narrow the results further.
5. Click Download next to an invoice to open its PDF.
6. Use the page controls to move through additional results if there is more than one page.

Main sections / fields / actions

Search

Use the search box to find an invoice quickly.

This is most useful when you know the invoice number or part of it.

After entering your search text:

• press Enter, or
• click Search

If no matching invoice is found, the page will let you know.

Invoice list

The main invoice list shows your available invoices in a grid.

Typical columns include:

• invoice number
• invoice date
• invoice note
• business name
• net amount
• VAT
• total amount
• status

This gives you a quick overview of your invoice history without needing to open each document individually.

Sort results

You can sort the invoice list by clicking a column heading.

This helps you organise the list by:

• invoice number
• date
• business
• amount
• status

Use sorting when you want to review invoices in a more useful order, such as newest first or highest total first.

Page through results

If there are many invoices, the list may be split across multiple pages.

Use the page controls at the bottom of the list to move between pages.

Download invoice PDF

Click Download next to an invoice to open its PDF.

This lets you:

• view the invoice
• save a copy
• print it if needed

If your browser blocks the new tab or window, allow pop-ups for the site or try opening the invoice again.

Filters

Use filters to narrow the invoice list based on selected conditions.

Filters can help you find invoices by things like:

• number
• date
• business
• status
• values or amounts

You can usually:

• add one or more filter rows
• choose the field you want to filter
• choose how the filter should work
• enter the value to match
• apply the filter
• clear the filter and return to the full list

Filters are useful when search alone is not enough.

Common tasks

Find a specific invoice

1. Enter the invoice number in the search box.
2. Click Search or press Enter.
3. Review the results shown.

Sort invoices by date

1. Open the invoice list.
2. Click the date column heading.
3. Click again if you want to reverse the order.

Download an invoice

1. Find the invoice you want.
2. Click Download.
3. Wait for the PDF to open.
4. Save or print the file if needed.

Use filters to narrow results

1. Open the filter area.
2. Add your filter rules.
3. Apply the filter.
4. Review the updated list.
5. Clear the filters when you want to return to all invoices.

Tips for using the page

Use invoice numbers where possible

Searching by invoice number is usually the fastest way to find a specific invoice.

Clear filters if results look incomplete

If the list seems to be missing invoices, clear any active filters and search again.

Check sorting before assuming data is missing

Sometimes the invoice you want is present but appears on another page or in a different order.

Allow invoice PDFs to open

If downloads do not appear, your browser may be blocking the invoice from opening.

Troubleshooting

I cannot find an invoice

Check that the invoice number was entered correctly.

If needed, clear any filters and try again with a broader search.

No invoices are showing

There may be no invoices matching your current search or filter settings.

Clear the filters and reload the full list.

The PDF does not open

Your browser may be blocking the invoice window or tab.

Allow pop-ups for the site and try again.

If the problem continues, refresh the page and retry.

Download opens but the invoice does not display properly

Try opening it again or using a different browser.

If the PDF still does not load, contact support and include the invoice number.

Sorting is not working as expected

Click the column heading again to change the sort direction.

Also check whether filters are affecting the results.

Paging is not working

Refresh the page and try again.

If you were signed out due to session timeout, sign in again and return to the invoices page.

Filters are giving unexpected results

Review each filter carefully and make sure the values entered match the type of data you are filtering.

If needed, clear all filters and reapply them one at a time.

FAQ

Q: What is this page used for?

A: It is used to view, search, filter, sort, and download invoice PDFs for your subscriptions.

Q: Can I search by invoice number?

A: Yes. Enter the invoice number in the search box and run the search.

Q: Can I download a printable invoice?

A: Yes. Click Download next to the invoice you want.

Q: Why is my invoice PDF not opening?

A: Your browser may be blocking it, or there may be a temporary loading issue.

Q: How do I see older invoices?

A: Use the page controls to move through the invoice list if there is more than one page.

Q: What should I do if the results look wrong?

A: Clear any filters, check the current sorting order, and try the search again.

Q: Can I filter invoices by more than one condition?

A: Yes. You can usually apply multiple filters to narrow down the list further.